Every time I pick "All collapse" from drop list as default choice for inbox or for sent folder outlook not save this option. please help me.
To post as a guest, your comment is unpublished.· 2 years ago[quote name="alnuaimi"]outlook 2016 collapse defaults not working
Every time I pick "All collapse" from drop list as default choice for inbox or for sent folder outlook not save this option. please help me.[/quote]
I am experiencing exactly the same thing. I have set the default for "All collapse" and it has worked in the past. Now, when I set it (per the instructions above) for a folder of processed/retained mail items, all the groups collapse at the time I set it. Then, I expand a group, leave the folder, and return to the folding expecting to see all the groups collapsed. Instead, the group I had opened is still open and the View settings have been changed to "As last viewed."
Interestingly, this change in settings does not occur if I leave all folders collapsed, exit and return to the folder. It only changed if I have I expanded a folder(s), depart, and return.
I have "Reset" folder settings to Default and applied the change to All collapse. No joy.
I am using Office 2016 (from Office 365).
To post as a guest, your comment is unpublished.· 2 months agoWhat worked for me was going group by group and doing the steps:
1- Click on the group
2- Click on View
3- Click on View Settings
4- Group by -> All collapsed -> Ok -> Ok
I did it for each group independently and is working fine.