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Outlook: show and view the number of messages in a folder

You may note there is a number behind each messages folder, indicating how many messages are unread in the folder. For example the Inbox 5, it means five unread messages stay in the Inbox folder in total.

In some cases, it may require the total number of items instead of unread number, for example the total number of deleted messages, junked emails, etc. But how to show and view the total number of items in Outlook? There are a couple of tricks to do it:

Method A: View the number of messages directly in the Navigation Pane

Method B: Show the total numbers of items behind corresponding folders

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arrow blue right bubbleMethod A: View the number of messages in the Navigation Pane directly

For POP3 email accounts

If you are using POP3 account, you can follow these steps to view message number in Navigation Pane:

When you select and highlight one message folder, the item number and unread number in this folder will be displayed at the bottom of Navigation Pane automatically.

Let’s take the Inbox for example. You may view the Inbox 5 in the Navigation Pane. Firstly, click and highlight the Inbox, and then you will see the ITEM: 58 Unread: 5 at the bottom of Navigation Pane. See the following screen shot:

For IMAP email accounts

If you are using the an IMAP email account in Microsoft Outlook 2007, the method above works well, while in Outlook 2010 and 2013 there are no items number and unread number at the bottom of Navigation Pane, except the text of Filter applied.

In this case, please firstly please select a folder that belongs to the data file of an IMAP email account, and then please click the Change View > IMAP Message on the View tab in Microsoft Outlook 2010 and 2013.

Then you will see the items number and unread number of selected folder at the bottom of Navigation Pane immediately.

arrow blue right bubbleMethod B: Show the total numbers of items behind corresponding folders

The alternative method is to show the item number behind corresponding folder. You can do it as following:

Step 1: Right click the folder that you will show its item number, and click the Properties in the right-clicking menu.

Step 2: In (Folder) Properties dialog box, check the Show total number of items option.

Step 3: Click the OK button.

Then the number behind selected folder will be changed from the number of unread items to the total number of items at once. See the following screen shot:

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Comments (16)
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Tiphanie
Tiphanie
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Je cite " cliquez et mettez en surbrillance la boîte de réception, puis vous verrez le ARTICLE: 58 Non lu: 5 au bas du volet de navigation. "
Je cherche à avoir cette affichage car à ce jour je ne peux pas avoir et le nombre de message lu et non lu. L'affichage n'y est plus.
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Amanda Lee
Amanda Lee     Tiphanie
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Hi there,

Please right-click on the status bar and make sure that you have checked the below two options:
https://www.extendoffice.com/images/stories/comments/ljy-picture/should_check_options.png
The message "ARTICLE: 58 Non lu: 5" should be in the bottom-left corner of your Outlook page when you select the Inbox folder. Please check it there.

Amanda
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cnmcginn
cnmcginn
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Here's a challenge for you.
I can't get scripts to work to autosave attachments so I've created a rule to copy incoming messages to another email folder.
I don't want that folder to show ANY number since I can't find a way to automatically mark the copy as read without looking at it. I want this so that when I'm on leave, I will still receive a copy of quotes that are created.

Any ideas?
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Amanda Lee
Amanda Lee     cnmcginn
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Hi there,

Please add the below VBA code to a module:
Public Sub MakeUnread(MItem As Outlook.MailItem)
  On Error Resume Next
  MItem.UnRead = True
End Sub

Then create a rule to run the script:
https://www.extendoffice.com/images/stories/comments/ljy-picture/run_script.png
Note: You should select conditions to filer the messages to apply this rule as you need.

Then create a rule with both of the two actions as shown below to copy and move the messages to the certain folder and mark them as read:
https://www.extendoffice.com/images/stories/comments/ljy-picture/rule_to_move_and_mark_as_read.png
Note: You should select conditions to filer the messages to apply this rule as you need.

Make sure the spript rule is listed below the move and mark as read rule. If not, select the script rule and click on the down arrow to move it down.
https://www.extendoffice.com/images/stories/comments/ljy-picture/order.png

Hope the above method could help you.

By the way, I noticed that you did the rules because you could not autosave attachments. Why don't you try the Auto Save feature from Kutools for Outlook? The add-in offers a free trial for 60 days with no limitations: https://www.extendoffice.com/download/kutools-for-outlook.html
https://www.extendoffice.com/images/stories/comments/ljy-picture/auto_save.png

Amanda
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cnmcginn
cnmcginn     Amanda Lee
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Hi Amanda.

Thanks for that. I think I understand what you're telling me, though so far, despite copying scripts from websites, none of them have worked for me. They don't save a copy of the attachment, mark anything as read or unread and I don't know what I'm doing wrong. I'm literally copying and pasting and changing only the save directory where I'm told to do so.

My understanding of "Move (or copy) to a folder and mark as read" means that it makes the copy in the selected folder then marks the original email as read. I want it to make the copy to another folder and then the copy be marked as read while the original email remains unread. Or is that what your script does?

I tried Kutools earlier this evening and after stuffing around with scripts that don't work and Power Automate which gives me a headache, Kutools Save Attachment function does EXACTLY what I wanted to do with autosaving an attachment. Alas, it's a work computer so I doubt they'd let me install it, and I can't see them spending $US17,000 for the entire company so that I alone can save attachments automatically.

Even if I bought a single licence myself, they probably wouldn't let me install it. Besides, I can't afford the single licence. And since I can't speak or read any language other than English, I can't partake the translation for a free licence option either.

I'll have to satisfy myself with a rule that copies the whole email to another folder and leaves a great big number alerting any nosy person that a copy of an unread email has been made.
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Amanda Lee
Amanda Lee     cnmcginn
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Hi there,

The rule as shown below will mark the both origianl email and copied one as read.
https://cdn.extendoffice.com/images/stories/comments/ljy-picture/rule_to_move_and_mark_as_read.png

And the VBA code to be add to a module and embeded in the script rule will mark the original email as unread.

We've tried the rules in our computer, it should work well. Please make sure that the spript rule is listed below the move and mark as read rule. 🙂

Amanda
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Joy
Joy
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my inbox shows 72 unread items on the bottom of the screen I see the ##.# GB free and next to it is Items: 5,012. This doesn't appear to be an accurate count. I have deleted items older than 6 months and used conversation clean up, if I scroll through the emails manually, the count seems to be way off. How do I get this number reduced. Thank you for your assistance.
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Diana Neely
Diana Neely
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I am trying to display total messages in my folder in my outlook365 email, but when I right click on the folder in question (as suggested above) I do not get the properties option, only a limited set of options, anybody know why?
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Hedy
Hedy
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Why is the number next to my Inbox folder (14--which I understand represents the number of unread emails) different from the number next to my Unread Mail folder (13)?
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Paul A
Paul A
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This achieves the objective of showing total items, instead of Filter applied, but if that filter is hide deleted messages all the deleted messages then appear. This is very annoying, so how do you achieve both an item count at the bottom of the page while continuing to hide all deleted messages? Until two days ago this is what I had but something seems to have changed and I can find no way to rectify it.
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Michele Andina
Michele Andina
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I agree with comments made by Rhonda. I too want to see the number of emails in each folder. This seems to have disappeared with the changes. I am also working off a MAC! Please help! This is a bad change!
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Rhonda Stubbs
Rhonda Stubbs
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I want the number of emails in any folder to show in the task bar at the bottom of Outlook, as it did in previous setup. The above doesn't help as I know how to select, against each folder either new or all emails. Best of both worlds, select new against the folder itself and have the task bar show the total number of emails in the folder - this is how it used to be. Would appreciate help. thankyou
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Brian
Brian
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I know how to apply this setting, my issue is that I'm trying to set it for a 'Shared mailbox' and after applying the setting it reverts back to 'show unread' within about ~15 seconds. Why won't it keep the setting and how do I correct it to keep 'show all' permanently?
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Todd
Todd     Brian
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[quote]I know how to apply this setting, my issue is that I'm trying to set it for a 'Shared mailbox' and after applying the setting it reverts back to 'show unread' within about ~15 seconds. Why won't it keep the setting and how do I correct it to keep 'show all' permanently?By Brian[/quote] Did you ever figure this out, I have the same issue???
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HvH
HvH
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Hi, I'm looking for a way to display the numbers in the Navigation Pane like you suggest in Method A. I used to have it this way, but suddenly it disappeared. I don't know what I've done to make this setting... Can you help me out? Thanks in advance!
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