Skip to main content

Kutools for Office β€” One Suite. Five Tools. Get More Done.

How to prevent Outlook asking for credentials exchange every time?

Author Kelly Last modified

Have you been asked for exchange credentials when opening Microsoft Outlook? If yes, you may notice the Windows Security dialog box pops up when Outlook launching every time. See screen shot below. Normally you can fix this problem with checking the Remember my credentials after entering your credentials, and click the OK button.

the Remember my credentials checkbox

However, in some special cases, it asks for exchange credentials every time when launching Microsoft Outlook, but there is no option of Remember my credential at all in the popping up Windows Security dialog box. (See the following screen shot.) In this article, I will guide you to fix this problem and prevent Microsoft Outlook from asking for exchange credentials with configuring Account Settings quickly.

the Windows Security dialog box

Office Tab - Enable Tabbed Editing and Browsing in Microsoft Office, Making Work a Breeze
Unlock Kutools for Outlook now and enjoy over 100 features with unlimited access forever
Boost your Outlook 2024 - 2010 or Outlook 365 with these advanced features. Enjoy 100+ powerful features and elevate your email experience!

To prevent Microsoft Outlook from asking for exchange credential each time when starting, you need to change some exchange settings in the Account Settings. Please do as following:

Step 1: Open the Account Settings dialog box:

  1. In Outlook 2007, please click the Tools > Account Settings;
  2. In Outlook 2010 and 2013, please click the File > Info > Account Settings > Account Settings.

Step 2: In the Account Settings dialog box,

  1. Go to the E-mail tab;
  2. Click to highlight the exchange account that asks for logon credentials every time when opening Microsoft Outlook;
  3. Click the Change button.

the Account Settings dialog box

Step 3: In the new dialog box of Change Account, please click the More Settings button.

the Change Account dialog box

Step 4: In the popping up Microsoft Exchange dialog box,

  1. Go to the Security tab;
  2. Uncheck the option of Always prompt for logon credentials;
  3. Click the OK button.

the Microsoft Exchange dialog box

Step 5: Now you get back to the Change Account dialog box, please click the Next button and Finish button successively.

Step 6: Click the Close button to exit the Account Settings dialog box.

After configuring the security settings of specified exchange account, it won’t pop up dialog box and asking for exchange credential when opening Microsoft Outlook any longer.


Best Office Productivity Tools

Breaking News: Kutools for Outlook Launches Free Version!

Experience the all-new Kutools for Outlook with 100+ incredible features! Click to download now!

πŸ€– Kutools AI : Uses advanced AI technology to handle emails effortlessly, including replying, summarizing, optimizing, extending, translating, and composing emails.

πŸ“§ Email Automation: Auto Reply (Available for POP and IMAP)  /  Schedule Send Emails  /  Auto CC/BCC by Rules When Sending Email  /  Auto Forward (Advanced Rules)   /  Auto Add Greeting   /  Automatically Split Multi-Recipient Emails into Individual Messages ...

πŸ“¨ Email Management: Recall Emails  /  Block Scam Emails by Subjects and Others  /  Delete Duplicate Emails  /  Advanced Search  /  Consolidate Folders ...

πŸ“ Attachments ProBatch Save  /  Batch Detach  /  Batch Compress  /  Auto Save   /  Auto Detach  /  Auto Compress ...

🌟 Interface Magic: 😊More Pretty and Cool Emojis   /  Remind you when important emails come  /  Minimize Outlook Instead of Closing ...

πŸ‘ One-click Wonders: Reply All with Attachments  /   Anti-Phishing Emails  /  πŸ•˜Show Sender's Time Zone ...

πŸ‘©πŸΌβ€πŸ€β€πŸ‘©πŸ» Contacts & Calendar: Batch Add Contacts From Selected Emails  /  Split a Contact Group to Individual Groups  /  Remove Birthday Reminders ...

Use Kutools in your preferred language – supports English, Spanish, German, French, Chinese, and 40+ others!

Instantly unlock Kutools for Outlook with a single click. Don't wait, download now and boost your efficiency!

kutools for outlook features1 kutools for outlook features2

πŸš€ One-Click Download β€” Get All Office Add-ins

Strongly Recommended: Kutools for Office (5-in-1)

One click to download five installers at once β€” Kutools for Excel, Outlook, Word, PowerPoint and Office Tab Pro. Click to download now!

  • βœ… One-click convenience: Download all five setup packages in a single action.
  • πŸš€ Ready for any Office task: Install the add-ins you need, when you need them.
  • 🧰 Included: Kutools for Excel / Kutools for Outlook / Kutools for Word / Office Tab Pro / Kutools for PowerPoint