How to prevent email from going to junk in Outlook?

Sometimes, Outlook may treat normal emails as junk and filter them into the junk email folder automatically when messages arriving. It is annoying to keep browsing your junk email folder for normal emails when realizing that some emails are gone automatically from your inbox. Actually, Outlook provides you with some features to prevent emails from going to the junk folder. In this article, we will list several frequently used methods for you to avoid emails from going to junk in Outlook.

Mark email and email sender as Not Junk in Outlook
Add email sender’s address to the Safe Senders List in Outlook
Never block senders with Kutools for Outlook

If an email has already been moved to the junk email folder, you can mark this email as Not Junk to prevent it from going to junk folder in the future.

1. Get into the Junk E-mail folder.

2. Select the email which you want to make as Not Junk.

3. Then go to the Home tab, click Junk > Not Junk. See screenshot:

Or you can also mark an email as Not Junk by right-clicking it and then select Junk > Not Junk in the right-click menu.

4.Then a Mark as Not Junk dialog box pops up, please check the Always trust e-mail from “” box, and then click OK button.

Then the selected email will be moved from the Junk Email folder to the Inbox. From now on, emails from this sender will no longer be considered as junk email.

You can add the sender’s address of an email to the Safe Senders list to prevent emails from going to the junk email folder.

1. Go to the Junk Email folder, select the email that you want to add its sender's email address to the Safe Senders list.

2. Go to the Home tab, click Junk > Never Block Sender. See screenshot:

3. Then a prompt box pops up to remind you that the sender has been added to the Safe Senders list. Click OK to close the dialog box, then manually move this email to the Inbox. From now on, emails from this email address will no longer be considered as Junk email.

Kutools for Outlook is a handy add-in for Microsoft Outlook. With the Never Block Senders utility of Kutools for Outlook, you can quickly add one or more email senders to the never block senders list at once.

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1. After installing Kutools for Outlook, please select an email or multiple emails which you want to add the senders to never block senders list.

2. Then click Kutools > Junk > Never Block Senders. See screenshot:

3. Then a prompt box pops up to tell you the sender has been added to the never block senders list, please click OK button.

Then the selected email will be moved from the Junk Email folder to the Inbox. From now on, emails from this sender will no longer be considered as junk email.

Notes:

For more detailed information for this Never Block Senders utility of Kutools for Outlook, please click Never block multiple emails by message senders in Outlook.