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How to auto add personalized greeting when replying in Outlook?

Normally when replying an email message in Outlook, we have to manually add greeting. Actually, the original message contains the recipient's information, such as the sender name. And in this article I will introduce two methods to automatically add personalized greeting when replying in Outlook.

Auto add personalized greeting when replying with VBA

Auto add personalized greeting when replying with Kutools for Outlook

arrow blue right bubble Auto add personalized greeting when replying with VBA

The following VBA code can automatically add personalized greeting when replying messages in Outlook. You can do as follows:

1. Select the email message that you will reply.

2. Press the Alt + F11 keys to open the Microsoft Visual Basic for Applications window.

3. Click the Insert > Module, and paste following VBA code into the new module window.

VBA: Reply with personalized greeting

Sub ReplyWithGreeting()
Dim oMItem As Outlook.MailItem
Dim oMItemReply As Outlook.MailItem
Dim sGreetName As String
Dim iGreetType As Long
On Error Resume Next
Select Case TypeName(Application.ActiveWindow)
Case "Explorer"
Set oMItem = ActiveExplorer.Selection.Item(1)
Case "Inspector"
Set oMItem = ActiveInspector.CurrentItem
Case Else
End Select
On Error GoTo 0
If oMItem Is Nothing Then GoTo ExitProc
On Error Resume Next
iGreetType = InputBox("How to greet:" & vbCr & vbCr & "Type '1' for name, '2' for time of day")
On Error GoTo 0
If iGreetType = False Then GoTo ExitProc
If iGreetType = 1 Then
sGreetName = oMItem.SenderName
ElseIf iGreetType = 2 Then
Select Case Time
Case Is < 0.5
sGreetName = "Good morning"
Case 0.5 To 0.75
sGreetName = "Good afternoon"
Case Else
sGreetName = "Good evening"
End Select
GoTo ExitProc
End If
Set oMItemReply = oMItem.Reply
With oMItemReply
.HTMLBody = "<span style=""font-size : 10pt""><p>Hi " & sGreetName & ",</p></span>" & .HTMLBody
End With
Set oMItem = Nothing
Set oMItemReply = Nothing
End Sub

4. Press the F5 Key or click Run button to run this VBA. It will pop up a dialog box as below screen shot shown. Type 1 or 2 based on your needs, and then click OK button.

Type 1 for greeting with recipient name: Type 2 for greeting with time of day:

Note: In Outlook 2013, this VBA code does not work if you reply messages in the Reading Pane. Click here to know how to disable replying in Reading Pane in Outlook 2013.

arrow blue right bubble Auto add personalized greeting when replying with Kutools for Outlook

Some users might not like to apply VBA code in Outlook. Therefore I introduce the second method: Kutools for Outlook's Auto Greeting utility will add personalized greeting easily in all replying messages.

Kutools for Outlook simplifies your daily email communication through Outlook by adding dozens of handy features. Read More      Free Download Now

1. Click the Kutools > Options.

2. In the opening Options dialog box, go to the Reply tab, check the Add greeting when reply option, type Hi <<SenderName>>, into the below box, and click the OK button.

From now on, when replying messages in Outlook, the personalized greeting will be added automatically into the email body as following screen shot shown:

Note: In Outlook 2013, this utility does not work if you reply messages in the Reading Pane. Click here to know how to disable replying in Reading Pane in Outlook 2013.

Free Download Kutools for Outlook

Demo: auto add personalized greeting when replying in Outlook

Tip: In this Video, Kutools tab is added by Kutools for Outlook. If you need it, please click here to have a 60-day free trial without limitation!

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    Poornima · 2 years ago
    Pl can you help to edit the above to have only first name of the recipient and the greetings shall be 'Hi' only?

    Example:if senders e-mail is Mark.James@xxx.com ,
    my reply should have - Hi John