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How to automatically reply outside organization only in Outlook?

Author Kelly Last modified

When working in Outlook, you may need to set up an automatic reply that only responds to emails from external senders while ignoring internal messages. This can be useful for setting up out-of-office responses, support replies, or important notifications without sending unnecessary responses to your colleagues. This guide will walk you through creating a rule that automatically replies only to external emails in Outlook.

Automatically reply outside organizations only in Outlook


Automatically reply outside organizations only in Outlook

Follow these steps to create an automatic reply template and set up a rule to ensure replies are only sent to external senders:

Step 1: Create an Automatic Reply Template

1. Open Outlook, go to the Home tab, and click New Email to create a new message. Then enter a subject line and compose your automatic reply message as needed.

2. Click File > Save As.

3. In the Save As dialog box, 1). Enter a name for the template in the File name field. 2). Select Outlook Template (*.oft) from the Save as type dropdown list. 3). Click Save and then close the email without saving.

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Step 2: Set Up an Outlook Rule for External Auto Replies

1. Select the mail folder where you want to apply the rule and click Home > Rules > Manage Rules & Alerts.

the screenshot of step about auto replying outside organization only in Outlook 1

2. In the Rules and Alerts dialog box, click New Rule.

the screenshot of step about auto replying outside organization only in Outlook 2

3. In the Rules Wizard, select Apply rule on messages I receive, then click Next.

the screenshot of step about auto replying outside organization only in Outlook 3

4. In the next Rules Wizard window, click Next without selecting any conditions.

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5. A warning dialog box will appear—click Yes to continue.

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6. In the following Rules Wizard window, check Reply using a specific template, then click a specific template.

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7. In the Select a Reply Template dialog box, choose User Templates in File System from the Look in dropdown list. Then select the template you created earlier and click Open.

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8. Click Next to proceed.

Step 3: Exclude Internal Emails from Auto Replies

1. In the next Rules Wizard window, check Except with specific words in the sender’s address, then click specific words.

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2. In the Search Text dialog box, type your company’s domain name (e.g., @yourcompany.com) into the text field. Click Add, then OK.

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3. Click Next to continue.

Step 4: Finalize and Activate the Rule

1. Enter a name for the rule in the Step 1 box.

2. Check any additional options as needed in Step 2.

3. Click Finish, then OK to save and activate the rule.

the screenshot of step about auto replying outside organization only in Outlook 10

Final Result

Once set up, Outlook will automatically reply to all incoming emails from external senders while ignoring messages from internal colleagues. This ensures efficient communication without unnecessary replies within your organization.


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