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How to stop/prevent Outlook from auto-deleting emails?

Author: Kelly Last Modified: 2020-05-20

Have you ever met emails in the Deleted Items folder are cleared automatically when exiting Outlook? Or email, calendar items, or tasks are removed automatically in regular period? Here, in this article I will introduce two solutions to stop Outlook from auto-deleting items in Deleted items folder or any specified folder in Outlook.


Stop Outlook from auto-deleting emails in Deleted Items folder

This method will guide you to stop Outlook from auto-deleting items in the Deleted Items folder when exiting Outlook. Please do as follows:

1. Click File > Options.

2. In the Outlook Options dialog box, please click Advanced in the left bar, and then uncheck the Empty Deleted Items folders when exiting Outlook option in the Outlook start and exit section. See screenshot:

3. Click the OK button to save the change.

From now on, the Deleted Items folder won’t be cleared automatically when exiting Outlook program.

Automatically forward every email to the specified recipient in Outlook

Generally speaking, we can set a rule to automatically forward emails to the specified recipients, such as your another email account, your Gmail, or your colleagues, etc. But, all we know it will take a long time to configure a custom rule in Outlook. Now, we introduce Kutools for Outlook's (Automatic) Forward feature, which can set a auto forwarding rule with several clicks only.


auto forward emails

Stop Outlook from auto-deleting emails in specified folder

If items are removed automatically from a certain Outlook folder in a regular period, such as appointments and meetings are deleted automatically every month, it may be caused by AutoArchive. In this condition, please go ahead with below steps:

1. Right click the specified Outlook folder, and click Properties from the right-clicking menu. See screenshot:

2. In the opening Properties dialog box, please enable the AutoArchive tab, and check the Do not archive items in this folder option. See screenshot:

3. Click the OK button to save the change.

Since now, the older items in the specified folder won’t be deleted automatically.

Note: This method works well for mail folders, calendar folders, and task folder as well.


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Comments (23)
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This comment was minimized by the moderator on the site
Hallo Zusammen,

ich hoffe Ihr könnt mir weiter helfen.

Ich habe Outlook 2016 (Microsoft Outlook FÜR MAC) - Version: 16.16.27 (201012) für meinen Mac.

Mein e-Mail Anbieter ist Strato, jedoch nutze ich Outlook als Haupt-Email Postfach. Leider löschen sich meine E-Mails im Posteingang nach ca. 30 Tagen automatisch und ich finde absolut keine Einstellung wo ich das abstellen kann. Der Support von Strato meinte, dass das sehr wahrscheinlich eine Einstellung im Outlook ist, jedoch bin ich bis heute nicht fündig geworden. Bei älteren Versionen von Outlook für Mac konnte man im "AutoArchiv" die Einstellung tätigen dass die E-Mails nicht automatisch gelöscht werden sollen, aber bei meiner jetzigen Version: 16.16.27 (201012) für MAC bin ich absolut ohne Ergebnis. Ich finde keine Einstellung etc. wie ich das abstellen kann. Die E-Mails werden ca. alle 30 Tage gelöscht.

Ich hoffe wirklich dass jemand hier eine Lösung für mich hat.

Besten Dank schon mal vorab für alle Antworten.

LG.
This comment was minimized by the moderator on the site
Hi there,

Does your email account use POP3? If so, please try this:
Click File > Account Settings > Account Settings. Then double-click on the POP account. Choose More Settings and click Advanced. Check the box to enable Leave a copy of the message on the server.

Amanda
This comment was minimized by the moderator on the site
The emails in my inbox keep getting deleted by Microsoft. I am using Chrome on a Windows 10 PC. I need these emails! How can I prevent Microsoft from automatically deleting my emails?
I have tried everything. I do not have "Properties" or any other click-on that are specified in the Internet instructions. I am using Hotmail in Outlook. There is noting in settings nor anywhere else where I can stop the automatic removal.
Thanks
This comment was minimized by the moderator on the site
Hi there,

Are you using Outlook online? Or the desktop app.

Amanda
This comment was minimized by the moderator on the site
SO SO AMAZING, CONGRATULATION BRO
This comment was minimized by the moderator on the site
Hello

My problem is that when I receive email, it directly goes to the trash folder. How can I fix that issue?
This comment was minimized by the moderator on the site
Hi there,

Do you mean that all the emails you recive will go to the trash folder instead of the Inbox?
This comment was minimized by the moderator on the site
For the past two weeks now, I've been having difficulty trying to recover and save old emails in my AOL folder.
This comment was minimized by the moderator on the site
Hi Matthew,

Hope this tutorial would help you 🙂: https://www.extendoffice.com/documents/outlook/1474-outlook-find-old-emails.html

Amanda
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