I purchased your software in 2015 for occasional use in selecting lines containing text however I encountered a few bugs where the product wasn't working properly so I figured I would uninstall it and install the latest version of the software that I'm licensed for to see if the bug was fixed.
I uninstalled the software, clicked on the link in the email you'd sent with the license code, installed the software from that link, but then upon loading it I received a message that "the free upgrade period of your license expired 30/10/2017 therefore you are not entitled to register this version of KUtools for Excel."
Fine. So I click the bottom link https://www.extendoffice.com/download/pre-versions.html
Unfortunately this link 404's.
Even the upgrade offer link 404's, both links are broken.
Where can I download the latest version I am authorized for? I am only finding links on your site to the newest version... are we unable to download previous versions and forced buy new licenses?
I uninstalled the software, clicked on the link in the email you'd sent with the license code, installed the software from that link, but then upon loading it I received a message that "the free upgrade period of your license expired 30/10/2017 therefore you are not entitled to register this version of KUtools for Excel."
Fine. So I click the bottom link https://www.extendoffice.com/download/pre-versions.html
Unfortunately this link 404's.
Even the upgrade offer link 404's, both links are broken.
Where can I download the latest version I am authorized for? I am only finding links on your site to the newest version... are we unable to download previous versions and forced buy new licenses?