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Hello, I have been running Kutools for Excel v24 on Window 10. I recently purchased the upgrade and am trying to install v27. When I run the MSI, I am getting the following error:
I have also tried unsuccessfully to uninstall the previous version. When I do, I get the above error -- along with the following error after I cancel out:
I have also tried unsuccessfully to uninstall the previous version. When I do, I get the above error -- along with the following error after I cancel out:
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Hi there,
Did you try to restart your computer and then uninstall the previous Kutools?
Amanda
Did you try to restart your computer and then uninstall the previous Kutools?
Amanda
Hi there,
Did you try to restart your computer and then uninstall the previous Kutools?
Amanda
I was finally able to uninstall v24 (I had to repair it first using the original EXE installer).
I installed v27. It shows as being installed in Excel's Add-Ins:
However, the Kutools menus are not showing up.
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Hi there,
Please find Settings Center in the Start menu as shown below:
And then click the Repair button:
Please give it a try and see if it works.
Amanda
Please find Settings Center in the Start menu as shown below:
And then click the Repair button:
Please give it a try and see if it works.
Amanda
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