Same here. Should there be a guide of possible things/settings we need to apply?

Thanks for contacting us.

Please try to disable all the other add-ins in your Excel add-ins manager first.

Please go to download and install the software from this link: http://www.extendoffice.com/downloads/KutoolsforExcelSetup.exe

For more question and suggestion, please don’t hesitate to contact me. Thanks.