Hi All,
When you encounter a problem with Kutools for Excel, please, send us the information about your operating system (
operating system), Excel version and the language you are using on your computer. Also, please send us how did the add-in go wrong in detail. Is it because of a feature you were using, or a specific file you were opening? Or it just happens after you open an excel file? ... And how does it look when the add-in went wrong?
We will definitly try our best to fix the bugs. However, since the problems can vary widely, especially on so much different computer environment, it will take us a lot of time. So, we will first send you the version that works on your computer for your current use.
So sorry for the trouble.
Yours,
Amanda