Hello,
Please try to disable all the other add-ins in your Word add-ins manager.
And if the problem persists, please try to contact us.

I've been fighting the same issue for over a year.

Jay - I worked with you on June 12, 13, and 14 of 2018 and you had me try:
- download and reinstall
- disable all other add-ins
- sent you a screenshot
- disable antivirus

None worked and the issue persists.

Meir - when it happens, if you open Task Manager, you'll see that Word is still running. Right click and you can select "Bring to Bring" which causes Word to display again. It's a big pain, but a bit of a workaround.

Hello,
Please try this version:

https://download.extendoffice.com/downloads/Office-Tab/Beta/SetupOfficeTab.exe

If the problem persists, please try to take some screenshots to demonstrate the issue.

Thanks.

Hello,
Please try this version:

https://download.extendoffice.com/downloads/Office-Tab/Beta/SetupOfficeTab.exe

If the problem persists, please try to take some screenshots to demonstrate the issue.

Thanks.

That version is registering as an all new version ( v14) and my upgrade period has expired and I can't install it. I am a bit hesitant to purchase again just to test this version as it may not fix the issue....

Hello,

Have you try this beta version?

Office Tab beta version

Attempting that link results in an XML output:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>9C8617E9EA49D0E1</RequestId>
<HostId>
iTyhSi4bB4LeVPUaGLgwJyV4hdOL4jIr7LzmwP1BZHK1wJl+2extyP1azUy5Re+ugvGfIyJZjbc=
</HostId>
</Error>

Hello,
Please try this link.

https://download.extendoffice.com/downloads/Office-Tab/Beta/SetupOfficeTabMSI.msi

I just installed the beta version. I will report back within a couple of days...