Hi there,
Here are the steps to follow:
1. Close your Outlook.
2. Access the
Settings Center in Kutools for Outlook and uncheck the box next to
Enable Kutools for Outlook to disable Kutools.
3. Open Outlook and navigate to
File >
Account Settings >
Account Settings. Double-click on your email account. In the Exchange Account Settings window that appears, confirm the option as shown below.
4. Close Outlook once more, return to the
Settings Center, and enable Kutools by checking the box next to
Enable Kutools for Outlook.
5. Open Outlook to test if it works.
If you encounter any further issues or have more questions, please don't hesitate to reach out. We're here to assist you!
Amanda