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sticky KuTools for Excel crashing on any option used

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5 months 1 week ago #1970 by Excelfans
Replied by Excelfans on topic KuTools for Excel crashing on any option used
Hello,
Please try to contact with your order information.
And please make sure you have installed the latest version.

Please try to contact us via ExtendOffice | Report a bug .

Please try to be more specific about your issue in the email, and you will get the solution quickly.

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5 months 2 weeks ago #1968 by RicardoLonUK
Replied by RicardoLonUK on topic KuTools for Excel crashing on any option used
Thanks for the advice, but that didn't work for me it still crashes! I have emailed, but I don't know why they can't simply give an update on here instead of us all having to email sales!

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6 months 3 weeks ago #1919 by chelseytx@gmail.com
Replied by chelseytx@gmail.com on topic KuTools for Excel crashing on any option used
Hey there - Not sure if you are still having the issue. If so, try turning off the "help" add in. That has seemed to fix it for me. I have only done this today, but excel crashed every time I opened it before. It hasn't crashed once since.

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8 months 4 weeks ago #1798 by Excelfans
Replied by Excelfans on topic KuTools for Excel crashing on any option used
Hello,
Thanks for contacting us.
Please try to update to the latest version.
Or please contact us with your order information via sales@extendoffice.com. :)

Please try to contact us via ExtendOffice | Report a bug .

Please try to be more specific about your issue in the email, and you will get the solution quickly.

Please Log in or Create an account to join the conversation.

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8 months 4 weeks ago #1797 by klain
I have been using and recommending kutools for excel for years now and have been having this issue now for the past several months and Excel crashes every time I open it. I have disabled all other add ins and have come to the reluctant conclusion that Kutools is the culprit for the crashing of Excel that I use extensively every day, all day. Is there any solution to this? I use Office 365. I want to keep using Kutools 18 and continue to refer it to my collegues. Can you help resolve this?
The following user(s) said Thank You: chelseytx@gmail.com

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11 months 1 week ago #1657 by Excelfans
Replied by Excelfans on topic KuTools for Excel crashing on any option used
Hello,

Please try to contact us with your order informaiton.

Please try to contact us via ExtendOffice | Report a bug .

Please try to be more specific about your issue in the email, and you will get the solution quickly.

Please Log in or Create an account to join the conversation.

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