Retrieving .doc files

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Jay Chivo
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2 months 3 weeks ago #1244 by Jay Chivo

Replied by Jay Chivo on topic Retrieving .doc files

Hello,
Do you mean the feature cannot convert the doc files to docx files?
Please try to create a sample doc file and try to convert it to docx file.
Thanks in advance.

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Francine Nault
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3 months 16 hours ago #1211 by Francine Nault

Retrieving .doc files was created by Francine Nault

First of all, I made sure where all my .doc files I need to convert are. In word I click on Enterprise then Resources and Documents then doc to docx then I enter SOURCE FILE FOLDER where my .doc files are and the directory is shown as empty. I did the Format convert anyway and all I get is a full page of no. 1

There has to be a way to convert my files, I can't believe this is happening with today's technology

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