sticky Office Tab Stopped Working

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1 year 7 months ago #1301 by mikebtp@gmail.com
Replied by mikebtp@gmail.com on topic Same Issue: Office Tab Stopped Working
Adding the office apps to bitdefender exceptions worked for me too.

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1 year 7 months ago #1300 by prf5
Replied by prf5 on topic Same Issue: Office Tab Stopped Working
Disabling Bitdefender's advanced threat defense entirely allows office tab to run. However, excepting the four .exe's in the office tab directory doesn't work if advanced trheat defense is running. The solution I found was to add the office executables (winword.exe, excel.exe, powerpt.exe) to the exception list. On my system they are found in C:\Program Files (x86)\Microsoft Office\root\Office16. All is well.
The following user(s) said Thank You: mikebtp@gmail.com, janw, ngriesbaum

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1 year 7 months ago #1294 by qiuhongkun
Replied by qiuhongkun on topic Same Issue: Office Tab Stopped Working
Hello,

Please try to fix it according to

Initialization error 4 terminal.exe/ MT4 - Microsoft Community

The other users who have encountered same issue, and get it fixed as following:

I have bit defender total security.

With trial and error elimination found that disabling the Advanced Threat Defence stopped the initialising error 4 and Kutools worked okay. While installing Kutools disabled the bitdefender as well…

So, added the Excel and the Kutools in the exception list under the advanced threat defence and then enabled it.

All works. I hope this may help others.

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1 year 7 months ago #1290 by mikebtp@gmail.com
Replied by mikebtp@gmail.com on topic Same Issue: Office Tab Stopped Working
Installed Office 2019 a week ago and Tabs worked until today (12/15). Getting the Initialization Error 4 message from OfficeTabLoader.dll. Added program to antivirus exceptions but still won't work. Bought personal license last year.

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1 year 7 months ago #1286 by prf5
Replied by prf5 on topic Office Tab Stopped Working
No. Tried that before I contacted you. Tried again by uninstalling Office Tab and rebooting, then reinstalled. Same error. The problem started after I activated a "coming soon" message from MS Office 2016 about upcoming features for Outlook. There's probably a .DLL conflict. Please resolve and give instructions. Thanks.

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1 year 7 months ago #1284 by qiuhongkun
Replied by qiuhongkun on topic Office Tab Stopped Working
Hello,
Please try to disable the antivirus software or try to add our software into the trust / white list of the antivirus software.
And then please reinstall the software.
Thanks in advance.

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