normal Protected view files cause freeze

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4 weeks 15 hours ago #2361 by Lewis-H
Replied by Lewis-H on topic Protected view files cause freeze
Step 1: Start Word, click File and then choose Options.
Step 2: Click Trust Center and then Trust Center Options.
Step 3: Click Protected View, then disable (uncheck) all three of the options listed there.
Step 4: Click OK and you're done!

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4 months 3 weeks ago #2121 by Excelfans
Replied by Excelfans on topic Protected view files cause freeze
Hello,
Please make sure you have installed the latest version. :)

Please try to contact us via ExtendOffice | Report a bug .

Please try to be more specific about your issue in the email, and you will get the solution quickly.

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10 months 2 weeks ago #1851 by HVKlassen
Protected view files cause freeze was created by HVKlassen
When I open a file I receive in an email, it opens in protected view. If I don't enable editing immediately, the cursor turns from an arrow to a circle with a slash through it and it isn't possible to make anything happen until Word or PowerPoint is shut down and restarted. The problem doesn't seem to occur every time, but often enough to be a major hassle. I'll have to reluctantly shut down OfficeTab if I can't resolve the problem.

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