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Ordinaire Kutools 10 makes Outlook run slowly

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2 months 2 weeks ago #1840 by Excelfans
Replied by Excelfans on topic Kutools 10 makes Outlook run slowly
Sorry, you should contact us via email (sales@extendoffice.com).
Please contact us with your order information via email, and we will refund it to you. Please don't worry about it. :)

Please try to contact us via sales@extendoffice.com or support@extendoffice.com.
Please try to be more specific about your issue in the email, and you will get the solution quickly.

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2 months 2 weeks ago #1839 by Mattaton
Replied by Mattaton on topic Kutools 10 makes Outlook run slowly

Excelfans wrote: Hello,
Sorry for the inconvenience.
If you have purchased the software and you can contact us for the refund within 60-day.
Please contact us with your order information.
Sorry. :)

It's been over 60 days. I posted this thread 8 months ago. And that's a sad response. So, you know it's slow and offer a refund instead of fixing it?

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2 months 2 weeks ago #1837 by Excelfans
Replied by Excelfans on topic Kutools 10 makes Outlook run slowly
Hello,
Sorry for the inconvenience.
If you have purchased the software and you can contact us for the refund within 60-day.
Please contact us with your order information.
Sorry. :)

Please try to contact us via sales@extendoffice.com or support@extendoffice.com.
Please try to be more specific about your issue in the email, and you will get the solution quickly.

Please Log in or Create an account to join the conversation.

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2 months 3 weeks ago #1836 by Mattaton
Replied by Mattaton on topic Kutools 10 makes Outlook run slowly

kmwalker@ucsd.edu wrote: I am having the same issue as Matt. Are there any suggestions to fix this? I am running the trial version because I wanted to give Kutools for Outlook a try before purchasing. I love the Kutools for excel but this is causing instant headache. I have disabled all other add-ons and still get the blue circle of death pretty much at every turn ever since installing. I run Outlook 2016. Any tips/tricks or guidance would be much appreciated. Thank you!

Good luck. We gave up on it and we DID pay for it. I don't know how anyone is using it. It's obviously not a bug that is limited to a couple of people.

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2 months 3 weeks ago #1831 by kmwalker@ucsd.edu
Replied by kmwalker@ucsd.edu on topic Kutools 10 makes Outlook run slowly

Mattaton wrote: We'd noticed a slowdown in Outlook since installing Kutools. When clicking an email to display it in the reading pane, it'd take 20 seconds to show it and the Outlook window would go blank until it finished loading the email. I just uninstalled Kutools and it shows the emails instantly.

Any idea what we can do to fix this?

Thanks!
Matt


I am having the same issue as Matt. Are there any suggestions to fix this? I am running the trial version because I wanted to give Kutools for Outlook a try before purchasing. I love the Kutools for excel but this is causing instant headache. I have disabled all other add-ons and still get the blue circle of death pretty much at every turn ever since installing. I run Outlook 2016. Any tips/tricks or guidance would be much appreciated. Thank you!

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4 months 3 days ago #1741 by anjilikawalson
Replied by anjilikawalson on topic Kutools 10 makes Outlook run slowly
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