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BitDefender Says The Exe file contains Gen:Trojan.Heur2.LPT@32@aKen7gji

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9 months 2 weeks ago #954 by Jay Chivo
Hello,
Please try to download the software from our website.
As you can see the scan result of from this link VirusTotal

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9 months 2 weeks ago #949 by William Franklin
I downloaded Kutools 8-4-18 and the server active malware program Vipre gave multiple warnings below:

A threat was found by Active Protection. To see more information, find computer DESKTOP-WBF in the Protected Computers list in the VIPRE Business console and double click on it.

Site: CASTLESERVER08
Policy: Default for Laptops
Computer: DESKTOP-WBF
Found at: 8/3/2018 5:17 PM
Threat Name: Gen:Trojan.Heur2.LPT@32@aKen7gji

I need an answer as to deleting this or a refund. This is not a begin virus.

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10 months 4 days ago #911 by Jay Chivo
Hello,
Sorry for this issue. But our software is safe.
That’s a fake warning, please just don’t block it. You can analyze the download link with: VirusTotal
Thanks. :)

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  • Blair Brenner
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  • Nouvo manb
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10 months 1 week ago #902 by Blair Brenner
Just purchased and downloaded v17.

Bitdefender blocks the installation stating:
The file C:\Program Files (x86)\Kutools for Excel\is-OVL7K.tmp is infected with Gen:Trojan.Heur2.LPT@32@aKen7gji.The virus has been successfully blocked and your PC is now safe.

I had no trouble installing the trial version 2 months ago.

I do not want a trojan on my computer.

Help

Thank you

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