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BitDefender Says The Exe file contains Gen:Trojan.Heur2.LPT@32@aKen7gji

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8 months 3 weeks ago #933 by Jay Chivo
Thanks for your feedback. We will check the MyCommerce version. :)

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  • Blair Brenner
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8 months 4 weeks ago #922 by Blair Brenner
The link from MyCommerce downloaded a KutoolsforExcelSetup with a digital signature of ‎Monday, ‎March ‎26, ‎2018 9:31:02 PM.

I downloaded directly from the Extend Office site and the digital signature was ‎Tuesday, ‎April ‎03, ‎2018 9:28:51 AM. This version installed OK, WITH Bitdefender running, to virus warning!!!

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9 months 4 days ago #905 by Jay Chivo
Hello,
Thanks for contacting us.
Please try to disable the BitDefender. Or please try to add our software into the Trust list of the antivirus software.

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9 months 1 week ago #903 by Blair Brenner
I thought I entered this about 8 hours ago, but it is not found under My Topics

Kutools Installation Problems

Just purchased and downloaded v17.Digital signature signing time dated March 26, 2018 9:31:03 PM

Bitdefender blocks the installation stating:
The file C:\Program Files (x86)\Kutools for Excel\is-OVL7K.tmp is infected with Gen:Trojan.Heur2.LPT@32@aKen7gji.The virus has been successfully blocked and your PC is now safe.

I had no trouble installing the trial version 2 months ago.

I do not want a trojan on my computer.

Help

Thank you

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