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Cannot license my install.

4 months 6 days ago #1364 by Jay Chivo
Replied by Jay Chivo on topic Cannot license my install.
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4 months 1 week ago - 4 months 6 days ago #1355 by Alan Tomkins
Cannot license my install. was created by Alan Tomkins
Hi support, I have had to reinstall Windows on my PC and I need to get KUTools installed in Excel. I am using Excel version 1812 supplied with Office 365 Home and Business 2016. I have downloaded the latest version of KUTools for Excel.

The install works fine but when I click on HELP > REGISTER a HUGE window opens. I put in my License Name (ATNET XXX-1 ) and License Code and click OK. The window then gets a little larger and the message not responding appears at the top, then it just locks up. When I resatrt Excel I get an error message asking me to disable KUTools.

I am on the latest Windows 10 version that's fully updated.

I can use the trial for a short while but I need to get the software registered.

Your help would be most appreciated.

Thanks, Alan
Last edit: 4 months 6 days ago by Jay Chivo. Reason: remove sensitive data

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