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Direct replies to different email address in Outlook

If you send an email, typically the recipient's reply comes to the address you sent from. However, if you prefer the replies to be sent to a different address, you can set a reply-to address. Using the Setup Replies to feature in Kutools for Outlook, you can:

Set reply-to addresses for email accounts

To utilize the Setup Replies To feature, provided by Kutools for Outlook, and assign reply-to addresses for each of your email accounts in Outlook, proceed as follows.

1. Click Kutools > Setup Replies To.

2. In the Setup Replies To dialog, do as follows:

  1. Select and highlight the email account for which you intend to set a reply-to address.
  2. Enter the desired reply-to address in the Reply To box. Tip: You can also click the button to pick a reply-to address from your Address Books.
  3. Check the box adjacent to the email account to activate its reply-to address.
  4. For other email accounts, repeat steps (i) through (iii) accordingly.

3. After finishing adding reply-to addresses for your email accounts, click OK or Apply.


  • Each email account can be associated with just one reply-to address.
  • Rather than first selecting an email account and then defining a reply-to address as outlined in steps (i) and (ii), you can simply click the button to directly choose or input a reply-to address for an email account.
  • To deactivate the reply-to address for a specific email account and ensure replies are sent to the original sending address, simply untick the checkbox next to that account, and click OK or Apply.


Starting now, whenever you compose a new email, reply to, or forward a message using the email account with a designated reply-to address, a notification bar will appear below the ribbon. This will inform you that responses will be directed to your specified reply-to address.

Bypass designated reply-to address and respond to the original sender for an email

After enabling the reply-to addresses for your email accounts, these addresses will be used for all sent emails when receiving replies. If you want to make an exception for a specific email and receive the reply directly to your sending address, follow these steps to override the reply-to setting for that particular message.

1. While in the process of composing, replying to, or forwarding an email, on the Message tab, within the Kutools group, deselect the activated Direct Reply To button. Note: If you cannot find the button, navigate to the Kutools tab, where it should be present.

  • You can also override the reply-to setting for this message by clicking the Disable button on the notification bar displaying "The 'Reply-to address' set for this sender's mailbox is: ...".
  • After deselecting the button, the notification bar will vanish.

2. Compose and send the email as usual.

Note: This method works for a one-time exception. If you want to permanently disable the reply-to address for a specific email account, ensuring all replies go to the original sending address, navigate to the Outlook Mail interface: On Kutools tab, click Setup Replies To, then uncheck the box next to that account and hit OK or Apply.

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