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normal Retrieving .doc files

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1 year 2 weeks ago #1244 by qiuhongkun
Replied by qiuhongkun on topic Retrieving .doc files
Hello,
Do you mean the feature cannot convert the doc files to docx files?
Please try to create a sample doc file and try to convert it to docx file.
Thanks in advance.

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1 year 3 weeks ago #1211 by cuscus
Retrieving .doc files was created by cuscus
First of all, I made sure where all my .doc files I need to convert are. In word I click on Enterprise then Resources and Documents then doc to docx then I enter SOURCE FILE FOLDER where my .doc files are and the directory is shown as empty. I did the Format convert anyway and all I get is a full page of no. 1

There has to be a way to convert my files, I can't believe this is happening with today's technology

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