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Retrieving .doc files

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3 months 2 weeks ago #1244 by Jay Chivo
Replied by Jay Chivo on topic Retrieving .doc files
Hello,
Do you mean the feature cannot convert the doc files to docx files?
Please try to create a sample doc file and try to convert it to docx file.
Thanks in advance.

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  • Francine Nault
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3 months 3 weeks ago #1211 by Francine Nault
Retrieving .doc files was created by Francine Nault
First of all, I made sure where all my .doc files I need to convert are. In word I click on Enterprise then Resources and Documents then doc to docx then I enter SOURCE FILE FOLDER where my .doc files are and the directory is shown as empty. I did the Format convert anyway and all I get is a full page of no. 1

There has to be a way to convert my files, I can't believe this is happening with today's technology

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