Hi HL RESIDENCY PVT LTD,

Thanks for contacting us.
 
You have purchased the software on 12/5/2019.
And the 2-year free upgrade support period expired on 12/4/2021.
 
The license of our software is the lifetime license with a 2-year free update support. After the 2-year free update support, you cannot update to any new versions of the software but you can still use the old versions which are available during your 2-year free upgrade support period: Kutools for Excel V25 and earlier versions.

To download the versions, please go the the post: Previous Versions Of Kutools For Excel.

Or you can choose to update to the latest version of the software with a coupon code (please contact support@extendoffice.com): www.extendoffice.com/download/kutools-for-excel.html
 
For any questions and suggestions, please don’t hesitate to contact me.

Amanda