Hello,
Our software is the lifetime license with the 2-year free update support. After the 2-year free update support, you cannot update to any new versions. But you still use the old versions of the software.

You can use this version: https://www.extendoffice.com/downloads/History-Kutools-for-Excel/16.00--GQ6VkkPB458QGNh1mw3m4JJ/KutoolsforExcelSetup.exe

If you want to update to new version, please contact me via jaychivo@extendoffice.com with the previous order information to get a coupon code.

Thanks in advance.

I am registered KuTools user. I paid for license. After two years, KuTools stopped working. I cannot use any function. Please confirm that validity of the license is two years only.

Hello,
Please try to contact us via sales@extendoffice.com with your order information.

please update us about the results. we all need to know if kuttool is going to stop in two years.

Hello,

Thanks for contacting us.

It’s the lifetime license with the 2-year free update support.

After the 2-year free update support, you cannot update to any new versions but you can still use the old versions of the software.

I upgraded not aware of the the two year expiration. How can I restore to original version I purchased.

I don't need tet new version just wanted to keep up to date.

Hi Jim,

Thanks for contacting us.

It’s a lifetime license with 2-year free update support. After the 2-year free update support, you cannot update to any new versions but you can still use the old versions of the software.

If you still have the registration code, please click here to check for the version you want: https://www.extendoffice.com/forum/kutools-for-excel/1567-previous-versions-of-kutools-for-excel.html. If you don't, please submit your order information here: https://www.extendoffice.com/support/retrieveb-license-information.html, we will then send you the version you bought.

Thanks in advance.

Amanda