How to retrieve the license information?

  • If you didn't receive the registration code promptly;
  • If you couldn't register the software successfully, please read this article first;
  • If you’re lost your registration code due to the computer re-installation, etc.
You can retrieve the registration code by sending your licensed e-mail, which you use to place your order or Order ID to (Replace # with @).
Note: To get prompt and specific support, please provide the Order ID and the email you use to place your order or attach the confirmation e-mail from payment platform in your first e-mail. This will help us locate your order soon.