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How to retrieve the license information?

  • If you have lost your license code or you haven't received your license code after purchasing, please submit the following form here!
  • If you couldn't register the software successfully, please read this article.

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Needed information for retrieving license information:
  • If you have purchased the software via MyCommerce, please tell us the Order ID or the Email address which you use to place the order.
  • If you have purchased the software via PayPal, then please tell us the email address of your PayPal account.
  • If your PayPal account has multiple email addresses, please tell us the default email address.