Hi All,
When you encounter a problem with Kutools for Excel, please, send us the information about your operating system (
Which version of Windows operating system am I running? ), Excel version and the language you are using on your computer. Also, please send us how did the add-in go wrong in detail, a picture or file attachmemt would be even better. Is it because of a feature you were using, or a specific file you were opening? Or it just happens after you open an excel file? ... And how does it look when the add-in went wrong?
We will definitly try our best to fix the bugs. However, since the problems can vary widely, especially on so much different computer environment, it will take us a lot of time. So, please update to our latest version, or ask us to send you the version that works on your computer for your current use.
So sorry for the trouble.
Yours,
Amanda