By glcpastor on Wednesday, 10 January 2018
Posted in Office Tab
Replies 4
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I received a backup disc that I ordered. When the disc arrived I opened the envelope and found that the disc is broken. How do I obtain another disc?
Hello,
For the CD issue, please try to contact MyCommerce.

MyCommerce Customer Service Contact Information:
877-353-7297
952-646-5331
Fax 1: 800-442-3172
Fax 2: 952-646-5604
Email: ordersupport@mycommerce.com

Thanks in advance.
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6 years ago
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Is this some kind of bad joke? Call someone else? What kind of customer service is that?

I did contact them as suggested. Of course I got no response. How about we start talking about a refund?
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6 years ago
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Hello,

Sorry for the inconvenience.

For the issue about the CD, please try to contact MyCommerce or you can call them. They will support you.

CD and Download
The software is electronically downloaded and the CD is optional when user purchase by MyCommerce.

NOTE: you don't need to purchase a CD, because you can always go to free download the software from our website.

If you want to get a refund of your order, please contact me with your order information.

We supply the 60-day money back guarantee.

Thanks in advance.
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6 years ago
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[b]Office 365 - Quick Repair and Online Repair of Microsoft Office[/b]
  1. Right-click 'Start' and go to 'Control Panel' > 'Programs and Features'.[/*]
  2. Select 'Microsoft Office 365' and click 'Change/Repair' in the command bar.[/*]
  3. The Repair Wizard will appear. [/*]
  4. The repair process is straight-forward following the wizard. [/*]
  5. The repair experience is similar to a fresh installation.[/*]
Hope this information is helpful to you
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3 years ago
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