Hello,
Sorry for the inconvenience.
For the issue about the CD, please try to contact MyCommerce or you can call them. They will support you.
CD and Download
The software is electronically downloaded and the CD is optional when user purchase by MyCommerce.
NOTE: you don't need to purchase a CD, because you can always go to free download the software from our website.
If you want to get a refund of your order, please contact me with your order information.
We supply the 60-day money back guarantee.
Thanks in advance.