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normalKUTools Tab Not Showing in Microsoft Office 2007

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5 months 4 weeks ago #2144 by wjswanepoel@gmail.com
Replied by wjswanepoel@gmail.com on topic KUTools Tab Not Showing in Microsoft Office 2007
I have done further investigation and came across something rather strange. When I go into Word Options ... Add-Ins  and I click on the "Go" button at the bottom and I try to enable the KUTools Add-In I get a strange error (it happens for both "KUTools for Word" and "KUTools for Word checker":

 
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5 months 4 weeks ago #2142 by wjswanepoel@gmail.com
Replied by wjswanepoel@gmail.com on topic KUTools Tab Not Showing in Microsoft Office 2007
It is turned on and has been right from the start of our conversation.
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5 months 4 weeks ago #2140 by Excelfans
Replied by Excelfans on topic KUTools Tab Not Showing in Microsoft Office 2007
Hello,
Please try to make sure the Kutools for Word Setting Center is enabled. Please access the Setting Center with the Admin account.


Please make sure this option is enabled.


Please try to contact us via ExtendOffice | Report a bug .

Please try to be more specific about your issue in the email, and you will get the solution quickly.

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6 months 10 hours ago #2138 by wjswanepoel@gmail.com
Replied by wjswanepoel@gmail.com on topic KUTools Tab Not Showing in Microsoft Office 2007
I have tried the MSI versions on a third PC running Windows 8.1. Here are the results:
  1. 32bit: KUTools are shown in the add-ins but the menu items still does not appear.
  2. 64bit: KUTools are shown as Inactive, but when I try to activate it, I get an error message. 
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6 months 11 hours ago #2137 by wjswanepoel@gmail.com
Replied by wjswanepoel@gmail.com on topic KUTools Tab Not Showing in Microsoft Office 2007

Excelfans wrote: Hello,
Please pay attention to the file extensions when uploading the files.
Please go to uninstall the Kutools for Word from the Control Panel first.
Please try the msi packages.
If you are using the 32 bit version of the Word 2007, please try to install this  32 bit msi.
Otherwise, you will need to install this  64 bit
Thanks.


1. I was trying to attach JPEG and ZIP, both are supposed to be valid.
2. I uninstalled KUTools from my second PC and tried both the 32bit and 63 bit MSI packages. Both still do not show KUTools in the menu.
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6 months 12 hours ago #2136 by wjswanepoel@gmail.com
Replied by wjswanepoel@gmail.com on topic KUTools Tab Not Showing in Microsoft Office 2007
I cannot even uninstall KUTools!!!
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