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Report a bug

Please follow these steps:

  1. Update Software: Ensure you're using the latest version of our software. If not, download it from our website.
  2. Describe the Issue: Explain the problem and how to reproduce it, if possible.
  3. System Info: List your operating system (e.g., Windows 11, Windows 10) and Microsoft Office version.
  4. Include Screenshots: Attach screenshots of the issue. See how to take a screenshot if you're unsure.
  5. Use Sample Data: If the issue involves specific data, try to replicate the problem with a sample in a new file.
  6. Send Us the File: If the issue persists with the sample, please send us that file.
Max Each File Size: 3072 KB. You can upload: 5 files. File Extensions: jpg, jpeg, gif, png, doc, docx, ppt, pptx, xls, xlsx, pdf, txt, zip