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    We welcome all questions, feedback and bug reports. If you're having an issue, we usually need the following information:

    • A brief description of the issue and how it can be replicated (if applicable), such as the steps you took, options you chose, boxes you checked, messages you saw, etc..
    • Your Operating system (Windows 10, Windows 8, Windows 7, etc) and the version information of your Microsoft Office.
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