Please follow these steps:

1. Update Software: Ensure you're using the latest version of our software. If not, download it from our website.
2. Describe the Issue: Explain the problem and how to reproduce it, if possible.
3. System Info: List your operating system (e.g., Windows 11, Windows 10) and Microsoft Office version.
4. Include Screenshots: Attach screenshots of the issue. See how to take a screenshot if you're unsure.
5. Use Sample Data: If the issue involves specific data, try to replicate the problem with a sample in a new file.
6. Send Us the File: If the issue persists with the sample, please send us that file.