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normalReplace Broken Disc

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4 weeks 1 day ago #2772 by mikeduke1290
Replied by mikeduke1290 on topic Replace Broken Disc
Office 365 - Quick Repair and Online Repair of Microsoft Office
  1. Right-click 'Start' and go to 'Control Panel' > 'Programs and Features'.
  2. Select 'Microsoft Office 365' and click 'Change/Repair' in the command bar.
  3. The Repair Wizard will appear. 
  4. The repair process is straight-forward following the wizard. 
  5. The repair experience is similar to a fresh installation.
Hope this information is helpful to you

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2 years 9 months ago #463 by qiuhongkun
Replied by qiuhongkun on topic Replace Broken Disc
Hello,

Sorry for the inconvenience.

For the issue about the CD, please try to contact MyCommerce or you can call them. They will support you.

CD and Download
The software is electronically downloaded and the CD is optional when user purchase by MyCommerce.

NOTE: you don't need to purchase a CD, because you can always go to free download the software from our website.

If you want to get a refund of your order, please contact me with your order information.

We supply the 60-day money back guarantee.

Thanks in advance.

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2 years 9 months ago #455 by glcpastor
Replied by glcpastor on topic Replace Broken Disc
Is this some kind of bad joke? Call someone else? What kind of customer service is that?

I did contact them as suggested. Of course I got no response. How about we start talking about a refund?

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2 years 9 months ago #439 by qiuhongkun
Replied by qiuhongkun on topic Replace Broken Disc
Hello,
For the CD issue, please try to contact MyCommerce.

MyCommerce Customer Service Contact Information:
877-353-7297
952-646-5331
Fax 1: 800-442-3172
Fax 2: 952-646-5604
Email: ordersupport@mycommerce.com

Thanks in advance.

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2 years 9 months ago #438 by glcpastor
Replace Broken Disc was created by glcpastor
I received a backup disc that I ordered. When the disc arrived I opened the envelope and found that the disc is broken. How do I obtain another disc?

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