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  Tuesday, 17 September 2019
  0 Replies
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Not sure if this got posted, did not see this in the Kutools for Outlook forum.

I am using MS Office Outlook 365 locally on my computer.   We do not have an Exchange server, just the Office 365 cloud.
Here is my dilemma.  We have a vendor that sends us alert emails that need generic responses.
We would like to create an auto-reply with the ORIGINAL subject from the alert email, and a generic message back, "ACK" , acknowledging the alert. 
Another alert needs the same scenario, needs the same subject in the auto response. It needs a response (auto-reply) with a generic response of "Please escalate and contact the ISP to determine the root cause of the outage.  Thank you" 

Thanks for any help!   Randal
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