Skip to main content
Support is Offline
Today is our off day. We are taking some rest and will come back stronger tomorrow
Official support hours
Monday To Friday
From 09:00 To 17:30
  Tuesday, 17 September 2019
  0 Replies
  2.6K Visits
0
Votes
Undo
Not sure if this got posted, did not see this in the Kutools for Outlook forum.

I am using MS Office Outlook 365 locally on my computer.   We do not have an Exchange server, just the Office 365 cloud.
Here is my dilemma.  We have a vendor that sends us alert emails that need generic responses.
We would like to create an auto-reply with the ORIGINAL subject from the alert email, and a generic message back, "ACK" , acknowledging the alert. 
Another alert needs the same scenario, needs the same subject in the auto response. It needs a response (auto-reply) with a generic response of "Please escalate and contact the ISP to determine the root cause of the outage.  Thank you" 

Thanks for any help!   Randal
There are no replies made for this post yet.