As an Outlook newbie, you may feel tough to go through some Outlook works. In these conditions, you can access the Outlook helps and look for solutions. This tutorial will show you how to get common Outlook helps.

• Find help document by categories
• Find help document by search

1.1 Find help document by categories

For example, you want to find the help document about creating an email, you can do as follows:

1. In the Outlook main interface, click Help > Help to display the Help pane.

Tips: You can also press the F1 key to enable the Help pane.

2. Now the Help pane displays on the right hand. Please click Create & Send email to open help documents of this category in the Help pane.

3. Click Create an email message to open this help document in the Help pane.

Now you will get the help document about creating a new email on the Help pane.

Find help document by search

You can also type the keywords to find the specified help document in the Help Pane.

1. In the Outlook main interface, click Help > Help to display the Help pane.

Tips: You can also press the F1 key to enable the Help pane.

2. Now the Help pane displays on the right hand. Type the specified keywords into the Search box, and press the Enter key. Now all help documents about the specified keywords are listing below:

3. In the Search results, find out the best matched help document, and click to open it.

Notes

: Clicking this button before the Search box will go to the Home page of Outlook helps.

: Clicking this button before the Search box will go back to previous page of Outlook helps you have read.

: Clicking it will open the current help document in browser.

: You can Move, resize, or close the Help pane by the drop-down menu of this arrow.

: Clicking this button at the upper-right corner to close the Help pane.

You can get help from an Office support agent directly.

Outlook Helps – Contact Support

1. Click Help > Contact Support on the Ribbon to open the Help pane.

2. In the Help pane, please type in your needs or problems into the textbox, and click the Get Help button.

3. Now it recommends some self-help solutions. You can click the self-help solutions to get help directly, or click the Sign In button or Live Chat in the Get more help section.    

Notes

1. You should describe your problem with no more than 250 characters in the How can we help? Textbox.

2. Click Privacy policy to view the Microsoft Privacy Statement in the browser.

3. Click Support policy to view the Microsoft Office Customer Support Policy in the Help pane.

4. You can move, resize, or close the Help pane by the drop-down menu of this arrow .

5. Clicking  at the upper-right corner to close the Help pane.

Show Training is a good Outlook help manual for Outlook newbies to learn Outlook before working with Outlook. The Show Training introduces the basic Outlook operations with both text and short videos, and helps Outlook beginners to get familiar to Outlook easily.

Outlook Helps – Show Training

1. Click Help > Show Training in the Ribbon to activate the Help pane.

2. In the Help pane, click a category that you will learn. In this case, I click the Quick Start category.

3. Now the training of the selected category is opening. You can click the video to view the help, or read the help document below.

Notes

1. Clicking  will go to the Home page of Outlook common help.

2. Clicking  will go back to previous page you have read in the Help pane.

3. Clicking  will open the current help document in browser.

4. You can move, resize, or close the Help pane by the drop-down menu of this arrow .

5. Clicking  at the upper-right corner to close the Help pane.

6. Type keywords in the Search box and press the Enter key, and it will list the search results in the Help pane.