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How to delete email stuck in Outbox of Outlook?

Author Siluvia Last modified

When you sending an email message that is too large for your email server, it will be stuck in your Outlook Outbox and hardly be removed. For easily delete the stuck email from Outbox, please follow the below tutorial.

Delete email stuck in Outbox with Work Offline feature

Delete email stuck in Outbox with Kutools for Outlook


Delete email stuck in Outbox in Outlook

You can easily delete stuck email in Outlook as follows.

1. Go to "Send / Receive" tab, and then click "Work Offline". See screenshot:

the screenshot of deleting email stuck in Outbox in Outlook 1

2. After clicking "Work Offline", you will see the "Working Offline" showing on the "Status Bar".

the screenshot of deleting email stuck in Outbox in Outlook 2

3. Close the Outlook application and restart it.

4. Get into the "Outbox" by clicking it. Select the emails and then right click, then select "Delete" from the right clicking menu. Or you can just select the messages and press "Delete" key on the keyboard. See screenshot:

the screenshot of deleting email stuck in Outbox in Outlook 3

5. After deleting the stuck email message from the Outbox, please click the "Work Offline" button again to connect to the Internet.


Delete email stuck in Outbox with Kutools for Outlook

If you have "Kutools for Outlook", you can quickly remove all stuck messages in Outbox at once. Please do as this:

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1. Go to the "Outbox" folder, and then click "Kutools Plus" > "Delete" > "Remove Stuck Messages", see screenshot:

doc-click-remove-stuck-messages-from-outbox

2. And then a message box is popped out to remind you restart the Outlook to make this feature take effect, see screenshot:

the screenshot of deleting email stuck in Outbox with Kutools for Outlook 2

3. Click "OK", and restart the Outlook. Now, you can see all the stuck emails have been deleted as you need.


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