How to change default mail delivery location in Outlook?

Author Kelly Last modified 2025-04-10

Generally speaking, incoming emails are delivered to the Inbox folder by default in Outlook. But in some cases, you may need to change the default delivery location and save the incoming emails in another folder or PST file. How could you get it done? Here, in this article, I will guide you to change the default mail delivery location in Outlook.

Change default mail delivery location in Outlook

Change default mail delivery location in Outlook

Please follow the steps below to change the default mail delivery location of a specified email account in Outlook.

1. Click "File" > "Info" > "Account Settings" > "Account Settings".

2. In the Account Settings dialog box:

Click the "Email" tab,
Select the specified email account whose default delivery location you will change,
Click the "Change Folder" button. See screenshot:

the screenshot of step 1 about changing default mail delivery location in Outlook

3. In the New Email Delivery Location dialog box, specify the folder you want to set as the default delivery location, and click the "OK" button. See screenshot:

the screenshot of step 2 about changing default mail delivery location in Outlook

Notes:
(1) To change the default delivery location to a new folder, click the "New Folder" button to create one;
(2) To change the default delivery location to a new PST file, click "New Outlook Data File" to create a new PST file.

4. Click the "Close" button to exit the Account Settings dialog box.

From now on, all incoming emails of the specified email account will be delivered to the selected folder automatically.

Note: Exchange accounts and IMAP email accounts do not support changing their default delivery locations.

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