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Outlook: How to show email message by conversation

Author: Sun Last Modified: 2022-06-21

In Outlook, sometimes, there are some emails that are in the same thread with the same subject line. Normally, these emails are shown separately as the below screenshot 1 shows. Actually, you can show these emails as conversation as the below screenshot 2 shows. Now go ahead, the tutorial will tell you how to show the email messages by conversation.

 Normal  Conversation
doc add phone to signature 1 doc add phone to signature 1

In Outlook, there is an option for you to decide if the email message is shown by conversation.

Note: Here takes Outlook 2021 as an instance, the steps and descriptions may have some differences in other Outlook versions.

Add phone number to signature

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Show email messages by conversation


1. Enable Outlook, in Email view, select a folder that you want to show message as conversation.

2. Then click View tab, and then click Current View to display the drop-down menu, and click Show as Conversations.
doc add phone to signature 1

3. Then a dialog pops out to ask you the scope that you want to arrange message by conversation, choose the one you need.
doc add phone to signature 1

Now the message in the same thread with same subject line will be arranged by conversation.

There is an arrow before each conversation, click it to expand the conversation.
doc add phone to signature 1

For conversation setting, please click View > Current View > Conversation Settings to check the options as you need.
doc add phone to signature 1

To stop showing as conversation, click Show as Conversation again to stop it.

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