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Outlook: show and view the number of messages in a folder

Author Kelly Last modified

You may note there is a number behind each messages folder, indicating how many messages are unread in the folder. For example the Inbox 5, it means five unread messages stay in the Inbox folder in total.

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In some cases, it may require the total number of items instead of unread number, for example the total number of deleted messages, junked emails, etc. But how to show and view the total number of items in Outlook? There are a couple of tricks to do it:

Method A: View the number of messages directly in the Navigation Pane

Method B: Show the total numbers of items behind corresponding folders

Method C: Quickly show the total number of items in all folders using an amazing tool 👍


Method A: View the number of messages in the Navigation Pane directly

For POP3 email accounts

If you are using POP3 account, you can follow these steps to view message number in Navigation Pane:

When you select and highlight one message folder, the item number and unread number in this folder will be displayed at the bottom of Navigation Pane automatically.

Let’s take the Inbox for example. You may view the Inbox 5 in the Navigation Pane. Firstly, click and highlight the Inbox, and then you will see the ITEM: 58 Unread: 5 at the bottom of Navigation Pane. See the following screen shot:

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For IMAP email accounts

If you are using the an IMAP email account in Microsoft Outlook 2007, the method above works well, while in Outlook 2010 and 2013 there are no items number and unread number at the bottom of Navigation Pane, except the text of Filter applied.

In this case, please firstly please select a folder that belongs to the data file of an IMAP email account, and then please click the Change View > IMAP Message on the View tab in Microsoft Outlook 2010 and 2013.

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Then you will see the items number and unread number of selected folder at the bottom of Navigation Pane immediately.

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Method B: Show the total numbers of items behind corresponding folders

The alternative method is to show the item number behind corresponding folder. You can do it as following:

Step 1: Right click the folder that you will show its item number, and click the Properties in the right-clicking menu.

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Step 2: In (Folder) Properties dialog box, check the Show total number of items option.

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Step 3: Click the OK button.

Then the number behind selected folder will be changed from the number of unread items to the total number of items at once. See the following screen shot:

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Method C: Quickly show the total number of items in all folders using an amazing tool 👍

To overcome the limitations of having to select each folder individually to view the number of messages, or adjust settings folder by folder to display the number of messages, a more efficient approach is using a comprehensive tool like Kutools for Outlook. With the All Folders Show Total Number of Items feature from Kutools, you can have an overarching view of message counts across all your email folders at a glance. This method significantly enhances productivity by eliminating the need to manually adjust settings for each folder, offering a clear advantage over more labor-intensive methods.

Note: To apply the All Folders Show Total Number of Items feature in Kutools for Outlook, firstly, you should download and install Kutools for Outlook.

Navigate to the Kutools Plus tab and click Folder > All Folders Show Total Number of Items.

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You can see the item counts for all folders are shown instantly.

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