How to view other exchange user’s mail folders in Outlook?
With an exchange account, you can not only share your calendar and tasks with other exchange users, but also share mail folders. After getting permission to view another exchange user’s mail folder, do you know how to access it in your Outlook? This article will help you with that.
View other exchange user’s mail folders in Outlook
View other exchange user’s mail folders in Outlook
Once you have been granted permission to view another exchange user’s mail folder, you can open it in Outlook by following these steps:
1. In the Mail view, click "File" > "Open" > "Open User’s Folder". See screenshot:

Tip: In Outlook 2013, click "File" > "Open & Export" > "Other User’s Folder".
2. In the "Open Other User’s Folder" dialog box, enter the email address of the user whose mailbox you want to view, or click the "Name" button to select the address.

3. In the "Select Name: Global Address List" dialog box, select the exchange user who has granted you permission. Then click the "OK" button.

4. When it returns to the "Open Other User’s Folder" dialog box, choose a folder type from the "Folder type" drop-down list. Then click "OK".

After clicking "OK", the folder will open immediately in your Outlook.
Note: The emails are shown temporarily in your Outlook. If you switch to another folder or view, the mail list will disappear.
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