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How to redirect emails in their original states in Outlook?

Author Siluvia Last modified

For example, you received an email from A that should be sent to B. Now you need to forward this email to B in its original states. Do you know how to achieve it? In fact, Outlook offers an option to help you redirect emails in their original states, making them appear as if they were received directly from the original sender. Please do as follows to get it done.

Manually redirect an email in its original state in Outlook
Automatically redirect emails in their original states by creating rules in Outlook


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Manually redirect an email in its original state in Outlook

To forward an email in its original state in Outlook, you can apply the Resend This Message feature to get it done. This feature helps to create a message with the same sender, recipient list, subject, and body to send this message again.

1. Double click to open an email you want to forward in its original state.

2. In the opening Message window and under the Message tab, click Actions > Resend This Message.

steps of manual redirecting an email in its original state in Outlook

3. Then a Microsoft Outlook dialog box pops up to remind you that you don’t seem to be the original sender of this message, click Yes to continue.

steps of manual redirecting an email in its original state in Outlook

4. Then it creates a message with the same sender, recipient list, subject, and body as the received email. Please change the recipient to the correct person and then click the Send button to resend this email.

steps of manual redirecting an email in its original state in Outlook style=

Automatically redirect emails in their original states by creating rules in Outlook

You can create a rule to automatically redirect emails in their original states in Outlook.

1. Click Home > Rules > Manage Rules & Alerts.

steps of auto redirecting emails in their original states by creating rules in Outlook

2. In the opening Rules and Alerts window, click the New Rule button.

steps of auto redirecting emails in their original states by creating rules in Outlook

3. In the first Rules Wizard, select Apply rule on messages I receive in the Start from a blank rule section, and then click the Next button.

steps of auto redirecting emails in their original states by creating rules in Outlook

4. In the second Rules Wizard, specify a condition for the rule.

In this case, I need to redirect all emails from a specified person, so I check the from people or public group box in Step 1, specify the email address in Step 2, and then click Next.

steps of auto redirecting emails in their original states by creating rules in Outlook

5. In the third Rules Wizard, you need to:

5.1) Check the redirect it to people or public group box in Step 1;
5.2) Click the underlined text to specify an email address to which you will redirect emails to;
5.3) Click the Next button.
steps of auto redirecting emails in their original states by creating rules in Outlook

6. In the fourth Rules Wizard, click the Next button directly without checking any exceptions.

steps of auto redirecting emails in their original states by creating rules in Outlook

7. In the last Rules Wizard, give the rule a name and click the Finish button.

steps of auto redirecting emails in their original states by creating rules in Outlook

8. When it returns to the Rules and Alerts window, click the OK button to save the rule.

steps of auto redirecting emails in their original states by creating rules in Outlook

From now on, when an email is received that meets the criteria of the rule, it will be automatically redirected to the specified person.


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