How to Pin Emails in Outlook to Keep Important Messages on Top
IIn today’s overflowing inboxes, it’s easy for crucial messages — project updates, client requests, or meeting links — to get buried under a flood of new emails. Scrolling back to find them wastes time and increases the risk of missing important information.
That’s where Outlook’s Pin feature comes in. It lets you “stick” important messages at the top of your inbox, so they’re always visible and easy to find — no more hunting through hundreds of emails.
Let’s look at how to pin (and unpin) emails in different versions of Outlook —New Outlook and Outlook on the Web.
💻 How to Pin Emails in the New Outlook (Windows Desktop)
Outlook’s redesigned interface now includes the convenient 📌 Pin icon directly in your message list.
- Open Outlook and go to your Inbox.
- Move your mouse over the email you want to keep on top.
- Click the 📌 Pin icon that appears on the right side of the message.
- The email will now move to the top of your inbox and stay there, even when new emails arrive.
💡 Tip: You can pin multiple emails. All pinned messages stay grouped at the top in the order they were pinned.
If you’re using Outlook on the web instead of the desktop app, don’t worry — the same feature works beautifully there too.
🌐 How to Pin Emails in Outlook on the Web
- Sign in to Outlook on the web.
- Open your Inbox.
- Hover over the email you want to pin.
- Click the 📌 Pin icon on the left side of the message list.
- The pinned email will appear at the very top of your inbox, highlighted with a pin symbol.
💡 Tip: You can pin multiple emails. All pinned messages stay grouped at the top in the order they were pinned.
If you often check your emails on the go, you’ll be glad to know that the Pin feature also works on the Outlook mobile app — perfect for keeping priorities visible wherever you are.
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Pinning emails in Outlook is a simple yet powerful way to keep your priorities visible. Whether you use Outlook’s built-in feature or enhance it with Kutools for Outlook, you’ll spend less time searching and more time focusing on what really matters.
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