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How to add / attach a note to email in Outlook?

Author: Kelly Last Modified: 2019-08-04

Sometimes you may want to add a note in a received Email message, while sometimes you may need to add notes when you are composing a message. This article is arranged to show you how to add notes in received Email message as well as add notes in composing Email message in details.

Add a note to a received email message as a flag

Forward notes to an email message as attachments

Insert notes in an email message with Insert Outlook Item feature

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arrow blue right bubbleAdd a note to a received email message as a flag

Supposing you received an email message with some special information, it seems hard to add a note to mark it. Actually you can note the information with the Flag feature easily.

Step 1: Select the received email message you will add a note for.

Step 2: Click the Follow Up > Custom in the Tags group under the Home tab in Outlook 2010 / 2013; or click the Follow up button in the toolbar in Outlook 2007.

By the way, you can also right click the Follow up button behind the message, and select the Custom in the drop down list.
Step 3: In the Flag to: box, enter the note you will add for the received message.

Step 4: Click OK button.

The added note will show above the message header when previewing in the Reading Pane. It also displays above the message header when you open the received message in a new message window.

Note: If your Email account type is SMTP, for example the Gmail, you are not able to custom the follow up text and add note for received messages.

arrow blue right bubbleForward notes to an email message as attachments

You may have created some notes before, and now you want to share these notes with others. Therefore here is guidance to forward notes with an email message.

Step 1: Shift to the Note view in Outlook.

Step 2: Select and highlight the notes you will forward.

Step 3: Forward selected notes:

  1. In Outlook 2010 / 2013, click the Forward button in the Actions group under the Home tab;
  2. In Outlook 2007, click the Actions > Forward.

Step 4: Now you get into a Message window, the notes are inserted in a new message as attachments. Compose the message and send it.

arrow blue right bubbleInsert notes in an email message with Insert Outlook Item feature

When you are composing a message, you can insert existing notes in current message as attachments or plain text in the message.

Step 1: Click the Home > New Email in Outlook 2010 / 2013, or click the File > New > Mail Message in Outlook 2007.

Step 2: Click the Outlook Item in the Include group under the Insert tab.

Step 3: In the Insert Item dialog box,

  1. Select and highlight the Notes in the Look in: box;
  2. Select and highlight notes you will send in the Items: box;
  3. Notes will show as text only or attachment in message, check one option in the Insert as section;
  4. Click OK button.

Step 5: Compose current message and send it.

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Comments (8)
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This comment was minimized by the moderator on the site
thanks outlook wish to inquire why you have not simplified how to compile and send a note attached to an email.
it feels crazy to go through a long process in order to attach a simple note to an email you are sending.
currently I have to get office and write a note also file the note before i can attach such note by searching for the note among thousands of file. unreal sometimes I walk or drive to the post office to post such notes as its quicker than the process under Microsoft.
This comment was minimized by the moderator on the site
J'aimerais juste ajouter une note écrite a un mail reçu, en somme, une tâche que je dois effectuer par rapport à ce mail. Malheureusement, je ne trouve pas de fonction allant dans ce sens.
This comment was minimized by the moderator on the site
Hi there, maybe you could use the first method listed in this page and then take advantage of categories? You can categorize the flagged messages so that you can recognize them easily:

This comment was minimized by the moderator on the site
"Add A Note To A Received Email Message As A Flag"
I've «Microsoft Office 2019 - Outlook» this method not working! Can't find a dropdown with ··· Follow Up > Custom...
This comment was minimized by the moderator on the site
In Outlook 2019, in the message list, the flag icon will display when you move mouse over the specified email, then right click the flag icon to show the context menu.
Alternatively, you can select the specified email in the message list, and then click Home > Follow Up > Custom in the Ribbon.
This comment was minimized by the moderator on the site
Outlook365 as per the OP there is no option to select Custom or any other choice except simple flag.
This comment was minimized by the moderator on the site
Microsoft is so suck! Can you imagine through decades they never think about adding this function into the email system? Also, the search function sucks too. You cannot search a key word in a specific email. You also cannot search some words with space. It will just give you thousands of results for each individual word (not a combination)
This comment was minimized by the moderator on the site
Hi Sam,
If you need to search a keyword in a specific email, you can open this email in the Message window, click Message > Find (or press F4 key) in the window, and then search as you need.
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