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How to prevent duplicate sent items for Gmail IMAP account in Outlook?

Recently, when I send an email via a Gmail IMAP account in Microsoft Outlook, double sent email copies are saved in the Sent Items folder automatically.  I search for some reference and finally get a method to fix it. Here I will share the method to prevent duplicate sent items for Gmail IMAP account in Microsoft Outlook 2010 and 2013.

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The following steps will walk you through preventing duplicate sent emails in the Sent Items folder of Gmail IMAP account in Microsoft Outlook 2010 and 2013.

Step 1: Open the Account Settings dialog box with clicking the File > Info > Account Settings > Account Settings.

Step 2: In the Account Settings dialog box,

  1. Go to the E-mail tab;
  2. Click to highlight the Gmail IMAP account that you will prevent duplicate sent emails;
  3. Click the Change button.

Step 3: In the Change Account dialog box, click the More Settings button at the bottom-right corner. See screen shot:

Step 4: In the popping up Internet E-mail Settings dialog box , please go to the Advanced tab (or Send Items tab in Outlook 2010), check the option of Do not save copies of sent items in the Sent Items section, and click the OK button. See screen shot:

doc-remove-duplicate-sent-items-4

Step 5: Now you go back to the Change Account dialog box, and click the Next button at the bottom.

Step 6: It will take some time to test the modified account settings. After test finishing, please click the Close button in the Test Account Settings dialog box.

Step 7: In the new popping up Change Accounts dialog box, please click the Finish button.


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  • To post as a guest, your comment is unpublished.
    greg bailey · 1 months ago
    thank you very very much.
  • To post as a guest, your comment is unpublished.
    Anita · 7 months ago
    Did not work. Got 2 test emails in my sent folder.
  • To post as a guest, your comment is unpublished.
    Beth · 7 months ago
    It doesn't work. The test works and one email after then it starts with the duplicates again. On several computers in my office. Tried closing, redoing etc but keeps with the duplicates.
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    r bryant · 1 years ago
    great job it worked....would like to know why suddenly this started happening as it looks like an update to microsoft office caused the issue :-(
  • To post as a guest, your comment is unpublished.
    Felicia · 1 years ago
    I would like to try this, but I am not clear. Are these account setting in Gmail or in Outlook? I can't see where it says which software I am making changes too.


    Thanks!
  • To post as a guest, your comment is unpublished.
    Richard · 1 years ago
    Thanks, this fixed the problem
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    Kelly · 1 years ago
    Thank-you! Works great.
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    Nikki · 1 years ago
    thank you so much!
  • To post as a guest, your comment is unpublished.
    Hoss · 1 years ago
    Ii did work for me. Thanks soooo much.
  • To post as a guest, your comment is unpublished.
    Rhonda · 1 years ago
    When I do this, it does not leave ANY copies in my Sent folder. I am trying to eliminate the duplicate not ALL copies. Any suggestions?
  • To post as a guest, your comment is unpublished.
    Hans · 2 years ago
    Thinks - This was very helpful. Been searching for day to fix this.
    The wife said why don't you Google it. and here I am Again, Thanks
  • To post as a guest, your comment is unpublished.
    tkenny · 3 years ago
    Outlook 2016./ 365 does not have the option to check "dont save sent emails " in Advanced tab
  • To post as a guest, your comment is unpublished.
    Lauren · 3 years ago
    I have done these instructions and duplicates are still appearing. Even weirder, some emails don't show dups and some do. When I check me inbox there is only one copy.
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    suzanne · 3 years ago
    thank you, this was a great help, and very clear instructions.
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    Jimi · 3 years ago
    after putting this fix, it doesn't save anything in the sent folder at all, duplicate or nothing, no other choice? :(
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    westwardster · 4 years ago
    I'm glad I found your article. Absolutely foolproof stuff.
    I'm mildly ashamed to admit that I put this repair off for what turned out to be three years.
    Thank you kindly.