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How to restore or show favorites folder in Outlook Navigation Pane?

Some Outlook users may notice that when they launch the Outlook application, the Favorites folder disappears from the Navigation Pane. That causes a problem of how to restore or show the favorites folder in the Navigation Pane again. This tutorial aims to help you conquering this problem.

Restore or show favorites folder in Outlook 2007

Restore or show favorites folder in Outlook 2010 and 2013

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arrow blue right bubbleRestore or show favorites folder in Outlook 2007

For showing or restoring favorites folder in Outlook 2007, please do as follows.

1. In Outlook 2007, please click View > Navigation Pane > Favorite Folders.

Note: Make sure that there is a mark staying before the Favorites Folders option.

After clicking Favorites Folders, you can see the Favorites folders section showing in the Navigation Pane. See screenshot:


arrow blue right bubbleRestore or show favorites folder in Outlook 2010 and 2013

In Outlook 2010, you can show Favorites folder as follows.

1. Please click View > Navigation Pane > Favorites. See screenshot:

In Outlook 2013, please click View > Folder Pane > Favorites, see screenshot:

Note: Make sure that there is a mark staying before the Favorites option.

Then the Favorite Folders section is showing in the Navigation Pane immediately. But in outlook 2010, you need to drag your desired folders to the Favorite Folders manually. See screenshot:


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  • Reply (All) With All Attachments in the mail conversation; Reply Many Emails in seconds; Auto Add Greeting when reply; Add Date into subject...
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  • To post as a guest, your comment is unpublished.
    DANIELA LEIGH · 1 years ago
    THE FAVOURITE OPTION HAS DISSAPPEARED FROM MY NAVIGATION PANE
    • To post as a guest, your comment is unpublished.
      Marizka · 1 years ago
      this happen to me also.
      is there any solution to bring the favorite back?
  • To post as a guest, your comment is unpublished.
    Walter · 2 years ago
    Is there any way by chance to keep the favorites when using folder pane view?
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    Suzanne Schlangen · 2 years ago
    Thank you so much for the quick short-cut keys. I'm using Office 365 and couldn't find the setting to get the Favorites folder to display. The CTRL+1 worked like a charm.
    • To post as a guest, your comment is unpublished.
      Krishna · 1 years ago
      Thank you So much Suzanne. This does the job.
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    Ruth · 2 years ago
    Many thanks. Your answer was straight to the point. I've been looking for a solution for over and hour. You, my dear, are a jewel. Searching is getting to be a chore, as too many sites come up that have nothing to do with the search. Blessings.
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    Dezgie · 3 years ago
    Just a quick note on this. If Favorites is not an option in the drop down menu on the Navigation Pane, it probably means you are using the folder view. The Favorites will not show when in the folder view. CTRL+1 for Mail navigation and CTRL+6 for Folder List navigation.
    • To post as a guest, your comment is unpublished.
      poi · 7 months ago
      thanks, I still do not understand the meaning of folder view vs Mail navigation, but CTRL+1 worked .
    • To post as a guest, your comment is unpublished.
      John Burnaby · 1 years ago
      OMG! That was way too easy after spending about an hour scouring different sites for "Outlook 2010, add favorites folder" and no joy. I felt like I was typing in Cyrillic. Meci beauckets
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      Brigitte Garrett · 2 years ago
      Genius!!! Thank-you.
    • To post as a guest, your comment is unpublished.
      Jack Apple · 2 years ago
      The real answer is always in the comments
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      Heather Starkey · 2 years ago
      THANK YOU thank you thank you! There was no option to click on the Favorites folder in the View>Navigation pain and all I needed to do was hit Ctrl+1 and it worked. This has been driving me crazy. Thank you!
    • To post as a guest, your comment is unpublished.
      Deorn · 2 years ago
      I've been looking everywhere to find a solution to how my favorite's folder disappeared and everywhere I could find only select and deselect from navigation pane or folder pane etc.. this really helped. thank you very much indeed.
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      Gacah · 3 years ago
      But when I use CTRL+1 I can't see my folders. What should I do to view the folders and the favorites?