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How to change update interval/frequency for offline Global Address Book in Outlook?

Normally, the offline global address book will be updated in a regular interval in Outlook, such as every 30 minutes. But now you want to change its update frequency, any ideas? This article will introduce the solution to deal with this issue.

Change update interval/frequency for Offline Address Book (GAL) in Outlook

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arrow blue right bubbleChange update interval/frequency for Offline Address Book (GAL) in Outlook

To change the update frequency for offline global address book in Outlook, you need to define an individual send/receive group, and configure the update interval for this group.

1. Click Send / Receive > Send/Receive Groups > Define Send/Receive Groups. See screenshot:

2. In the opening Send/Receive Groups dialog box, please click the New button. See screenshot below:

3. In the popping out Send/Receive Group Name dialog box, name the new group, and click the OK button. See screenshot above.

4. Now the Send/Receive Settings dialog box opens, please do as follows:
(1) Select the email account whose offline global address book you will change update frequency for in the Accounts pane;
(2) Check the Include the selected account in this group option;
(3) Only check the Download offline address book option in the Account Options section;
(4) Make sure that the Include the selected account in this group option is not checked in other email accounts, and click the OK button.

5. You return to the Send/Receive Groups dialog box, please check the Schedule an automatic send/receive every x minutes option in the Setting for group section, specify the update interval among this option, and click the Close button. See screenshot:

Note: It’s optional to check the Schedule an automatic send/receive every x minutes option in the When Outlook is Offline section, and specify the update interval among the option.


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