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Ordinaire Kutools stalls if detaching more than 3 email attachments

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3 months 4 weeks ago #1772 by Excelfans
Hello,
Sorry, we don't have a quick right now.
We will fix it in next version. :)

Please try to contact us via sales@extendoffice.com or support@extendoffice.com.
Please try to be more specific about your issue in the email, and you will get the solution quickly.

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5 months 1 week ago #1694 by gackerman
Hello, Extendoffice? Don't you monitor this?

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5 months 1 week ago #1674 by gackerman
I am trying Kutools for Outlook, and having a problem.
I use Outlook 365, with Exchange 365. When I tag more than 3 messages to detach the attachment from, Kutools for Outlook seems to stall out on the 4th email. I've let it run overnight, and it is still processing in the morning. I end up having to end task outlook and start again. Nothing else is running.
Is this to be expected? I am trying to detach a folder of emails with 30mb attachments. I have even stepped up Outlook's priority to high, to try and help it. If I select all of the emails, then 'detach all', after 2-3 emails, it just sits.
Is this because it is trial software?
HELP!

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